Key Information

Below is some key information which lays out how I operate my cognitive hypnotherapy practice.  If anything is unclear or you simply have additional questions, please do not hesitate to call or email.

Session Fees & Deposits

Each session (excluding the no-cost consultation) will be billed at a rate of £90.  For all new clients I ask for a £45 deposit to be paid in advance in order to secure your first appointment.  Should you be required to cancel your first appointment, I will refund your deposit if you remember to advise me of your cancellation at least 24 hours in advance of your planned appointment.

Session Duration

Session duration may range between approximately 30 to 90 minutes.  Most sessions will last approximately 60 minutes.

Cancellations

My cancellation policy is a two-way street because unforeseen life events can happen to both of us.  As a rule, I ask my clients to provide me with at least 24 hours advance notice should they need to cancel an appointment and of course, I will do the same for them. 

If, however, either one of us must cancel unexpectedly at the last minute and are unable to provide the other with at least 24 hours advance notice, my policy is this:

If something happens, which prevents me from providing you with at least 24 hours notice, I will reduce the cost of your next appointment by 50%.  If on the other hand, you are unable to provide me with at least 24 hours notice, I will invoice you for 50% of the missed appointment fee.

I’ve adopted this approach because it recognises our time is equally valuable and as such, we share an equal cost if either of us is unable to uphold our commitment to the other.

Confidentiality

As a member of the National Council for Hypnotherapy (NCH) and the Quest Cognitive Hypnotherapy Practitioners Association (QCHAP), I am required to hold your personal data in strict confidence at all times unless I have received your written express consent to do otherwise or an exceptional circumstance (legal, personal and/or public safety) has arisen.

Office Location

Due to COVID-19, I now primarily work via Zoom.  That said, arrangements can be made if you would like to work with me in person.

Home Visits

I am currently unable to offer home visits due to COVID-19.